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What is Patient Participation Group?
A patient participation group (PPG) is a group of patients and GP practice staff who meet regularly and work together to improve the quality of care and outcomes for patients. PPGs can bring significant benefits to a GP practice: improving services, allowing resources to be used more efficiently and, most importantly, developing mutually supportive networks (outside the GP or nurse appointment). Groups help the practice to develop services that reflect what patients need and want.
PPG members are all volunteers who are advocates for the practice and the services it provides. A thriving PPG is increasingly viewed as an indicator of a high-quality caring practice.
Effective PPGs strengthen the relationship between patients and practice staff, which is critical to the provision of modern, high quality general practice.
The PPG meets regularly to support the practice and improve patient care.
Contacting the PPG
If you would like to pass on any comments to the PPG, or are interested in becoming a member, please contact the Practice Manager, Romita Gupta, at lscicb-csr.claytonbrooksurgery@nhs.net.
Alternatively, you can express your interest by phoning the surgery or visiting in person. Your contact details will be used solely for this purpose and will be kept securely.
Getting involved
If you’re interested in having a say about the way your local health services are delivered and using your skills to support all our patients getting involved with the PPG is a great place to start. PPGs are the patients voice and want to ensure the patient view is at the heart of local provision so that services are of high quality and continuously improve.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.