Fair Processing and Privacy Notice

This Privacy Notice explains why Clayton Brook Surgery collects information about you, how we keep it safe and confidential and how that information may be used. This Practice handles medical records with health professionals who are involved in providing you with care and treatment. This is on a need to know basis and event by event.

Why we collect information about you

Health care professionals who provide you with care are required by law to maintain records about your health and any treatment or care you have received with any NHS organisation. These records help to provide you with the best possible health care.

How we use your personal information

This Fair Processing Notice explains why this GP Practice collects information about you and how that information may be used.

The health care professionals who provide you with care maintain records about your health and any treatment or care you have received previously (e.g. NHS Trust, GP Surgery, Walk-in Clinic, etc.). These records help to provide you with the best possible healthcare.

NHS health records may be electronic, on paper or a mixture of both, and we use a combination of working practices and technology to ensure that your information is kept confidential and secure. Our GP records data base is hosted by Emis Health Limited. All information is secured on their servers in Leeds, is protected by appropriate security and access is restricted to authorised personnel.

We use your mobile number to text you regarding matters of medical care such as appointment reminders unless you have opted out of this service. Records which this GP Practice holds about you may include the following information:

Details about you, such as your address, carer, legal representative, emergency contact details.

Any contact the Surgery has had with you such as appointments, clinic visits, emergency appointments, etc.

Notes and reports about your health.

Details about your treatment and care.

Results of investigations such as laboratory tests, X-rays etc.

Relevant information from other health professionals, relatives or those who care for you.

To ensure you receive the best possible care, your records are used to facilitate the care you receive. Information held about you may be used to help protect the health of the public and to help us manage the NHS. Information may be used within the GP Practice for clinical audit to monitor the quality of the services provided.

Some of this information will be held centrally and used for statistical purposes. Where we do this, we take strict measures to ensure that individual patients cannot be identified. Sometimes your information may be requested to be used for research purposes – the surgery will always gain your consent before releasing the information for this purpose.

Data about you is used to manage national screening campaigns such as Flu, Cervical Cytology and Diabetes Prevention.

Data about you, usually de-identified, is used to manage the NHS and make payments.

Your data is used to check the quality of care provided by the NHS.

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