If you need medical help, the NHS is still there for you.
If you need medical help from your GP Practice, contact them either on line, by an app or by phone to be assessed.
If you need urgent medical help, use the NHS 111 online service. If you cannot get help online, call 111.
If it’s a serious or life threatening emergency, call 999.
If you are told to go to hospital, it is important that you go to hospital.
You should continue to attend your appointments, unless you have been told not to attend.
You can order your repeat prescription on My Gp App and through your GP Surgery.
If you need to collect a prescription and have the Coronavirus symptoms or are self isolating at home – please arrange for a friend, relative or volunteer to collect it for you.
To help us to keep supplying medicines to everyone who needs them, please only order repeat prescriptions in your usual quantities at the usual time.
It is important that you or your baby or child still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community.
If the person needing vaccination has Coronavirus symptoms or is self-isolating because someone in the household is displaying symptoms, please contact the Surgery for advice.
PARENTS OF YOUNG CHILDREN
If you are worried about the health of your baby or child, please call 111.
If it’s a serious or life-threatening emergency, call 999.
If you are pregnant it is important that you still attend your antenatal appointments and continue to seek advice from your midwife or maternity team.
If you are worried about your health of your unborn baby, please contact your midwife or maternity team.
If you have a symptom that you are worried about, you must contact your GP Practice.
Your clinician will discuss with you the benefits of starting or continuing your cancer treatment against the increased risks of contracting Coronavirus.
HEART ATTACK PATIENTS
If you think you or a family member are suffering with the symptoms of a heart attack you must dial 999 immediately.
If you or a family member develop symptoms such as heavy or tight chest pain that may spread to your arms, neck or jaw, or make you breathless, sick, sweaty or light headed and that doesn’t go away, this could be caused by a heart attack. Dial 999 immediately.
If you think you or a family member are suffering from with the symptoms of a stroke you must dial 999 immediately.
You can spot the symptoms of a stroke by using the FAST test:
Face – is the face drooping/fallen on one side? Can they smile?
Arms – can they raise both arms and keep them there?
Speech – is it slurred?
Time to call 999 if you see any of the above signs.
NHS is here to support your mental health during the Coronavirus pandemic, as well as your physical health.
If you are concerned about the mental health of your child, please contact your GP or check online self referral options for under 18 years olds at www.nhs.uk/conditions/stress-anxiety-depression/
If you are facing mental health issues contact your GP or key worker, if you have one, and continue to access your mental health services as usual. We are still open for new referrals, via your GP online.
If you are experiencing stress and anxiety, you can get further information, including how to self-refer to psychological therapies at: www.nhs.uk/conditions/stress-anxiety-depression
If you are facing a mental health crisis, use the NHS 111 online service. If you cannot get help on line, call 111.
LEARNING DISABILITIES AND AUTISM
If you need medical help reasonable adjustments will be made so you get the right care and support.
Your local community teams and crisis support lines are available if you are worried or anxious.